Eczema relief, prescribed in a day.

1. Complete an intake form and upload photos of the affected area(s), along with relevant medical history.
2. A licensed clinician reviews the submitted information and determines whether additional evaluation, follow-up, or treatment is appropriate. Additional information or a synchronous telehealth visit may be required depending on clinical judgment and applicable laws.
3. If treatment is prescribed, prescriptions may be sent to a licensed pharmacy for fulfillment.

Timing for clinical review may vary based on patient needs, clinical complexity, and provider availability.

Every case is reviewed by a U.S.-licensed clinician with experience in dermatology and atopic dermatitis. Clinician services are provided through MD Integrations, an independent physician group. You can see the full list of clinicians at tryfern.com/clinicians/.

Fern is designed for straightforward eczema cases. If your case needs specialist care beyond our scope, we'll let you know and you won't be charged.

Fern treats atopic dermatitis (eczema) in patients of all ages, including children. We do not currently treat treatment-resistant eczema, psoriasis, acne, rosacea, fungal infections, or suspected skin cancer. If your condition falls outside our scope, you won't be charged for a prescription.

No. Fern is cash-pay to keep pricing transparent and the process fast. Many members use HSA or FSA funds to pay, check with your plan administrator.

We currently operate in all 50 states + DC. Enter your ZIP code at sign-up to confirm coverage.

If the clinician determines Fern isn't the right fit (for example, if your case needs in-person evaluation or a specialist) you'll receive a full refund on your subscription fee and guidance on what to look for in a local provider.

Your clinician reviews your progress on a regular schedule to confirm treatment is working and safe to continue. You can message your care team anytime through your Fern account.

Yes. Cancel from your account in two clicks. No phone calls, no retention hurdles, no cancellation fees.

Yes. Your photos and medical information are encrypted, never shared with advertisers, and never sold to third parties. See our Privacy Policy for details.

Yes. Fern offers pediatric care for children with atopic dermatitis. A parent or guardian completes the intake on behalf of their child, and a licensed clinician reviews the case with age-appropriate treatment in mind.

Message your clinician through your Fern account and we will respond promptly. If you are experiencing a medical emergency (difficulty breathing, severe swelling, or signs of a serious allergic reaction) call 911 or go to the nearest emergency room.

Telehealth services are available in all 50 states. Telehealth services are provided by licensed medical providers affiliated with an independent physician group managed by a third-party MSO.

Physician Group: MD Integrations
Contact: https://mdintegrations.com/contact

Clinical decisions and prescribing are the sole responsibility of the treating providers.

Prescriptions are fulfilled through HoneyBee Health, a licensed pharmacy.

HoneyBee Health, Inc.
3515 Helms Ave
Culver City, CA 90232
Phone: (833) 466-3979
Email: support@honeybeehealth.com